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    Orders & Shipping

    WHO IS ZENPOWER?

    We are an Australia based company who provide an industry leading physical recovery solution. Our latest solution ‘Zenpower Massage Gun’ is a full body massaging device that uses percussive vibrations to improve the body's overall performance and wellbeing.


    ORDERS & SHIPPING

    WHERE DO YOU SHIP TO?

    Due to Covid we currently only ship your Zenpower device within Australia. All orders that are shipped within Australia are for free. 

    In the next weeks we are establishing a warehouse in Europe and the US. Please sign up for our newsletter to be updated when we will be available in your country. 

    HOW LONG WILL MY ORDER TAKE?

    Orders are generally shipped from our distribution center, located in Melbourne. Once our warehouse has received your order, it’ll be processed and shipped to you within a few working days. If you order on Friday/Saturday/Sunday, your order will be shipped on Monday.

    For more information please visit our shipping policy page.

    We try our best to ship to you as quickly so you can enjoy our products.

    For customers in VIC, approximately 3-5 working days; can be extended to 5-8 working days due to disasters or bad weather days.

    For customers in NSW, SA, ACT, approximately 4-8 working days; can be extended to 6-10 working days due to disasters or bad weather days.

    For customers in QLD, NT, WA and TAS, approximately 7-10 working days; can be extended to 9-14 working days due to disasters or bad weather days.

    If you haven’t received your package within the timeframes, please do not hesitate to reach out to our Customer Experience Team at hellozenpower@gmail.com and we’ll be more than happy to assist you


    MY ORDER NEVER ARRIVED, WHAT DO I DO?

    For any issues pertaining to your order, please reach out to us at hellozenpower@gmail.com, and we’ll work with the mail courier to investigate further into the status of your order.


    RETURNS

    HOW DO I SHIP MY ORDER BACK TO YOU?

    We do accept returns under certain conditions stated in our returns policy. Please contact us at hellozenpower@gmail.com if you wish to return your device.


    WHAT IS YOUR RETURNS POLICY?

    We believe so much in our product, that we give you a full 14 days from receiving it, to test it out. If, during those 14 days, you are not satisfied with our device, you can send it back and receive a full refund. Who doesn’t love a free trial?

    For more information on returning your device, please read our returns policy or email us at hellozenpower@gmail.com.

     

    We are an Australia based company who provide an industry leading physical recovery solution. Our latest solution ‘Elite’ is a full body massaging device that uses percussive vibrations to improve the body's overall performance and wellbeing.

    starOrders & Shipping

    We'll ship your Omega device anywhere in the world. All orders are shipped for free.

    Once our warehouse has received your order, it’ll be processed and shipped to you within 2-3 working days. . If you order on Friday/Saturday/Sunday, your order will be shipped on Monday.

    For more information please visit our shipping policy page.

    If you haven’t received your package within 4-6 business days, please do not hesitate to reach out to our Customer Experience Team at omegarecovery@gmail.com and we’ll be more than happy to assist you

    For any issues pertaining to your order, please reach out to us at omegarecovery@gmail.com, and we’ll work with the mail courier to investigate further into the status of your order.

    starReturns

    We do accept returns under certain conditions stated in our returns policy. Please contact us at omegarecovery@gmail.com if you wish to return your device.

    We believe so much in our product, that we give you a full 30 days from receiving it, to test it out. If, during those 30 days, you are not satisfied with our device, you can send it back and receive a full refund. Who doesn’t love a free trial?

    For more information on returning your device, please read our returns policy or email us at omegarecovery@gmail.com.

    starPercussion Therapy Benefits

    Percussive therapy (massage guns) provide rapid bursts of pressure into the body’s muscle tissue as its head oscillates back and forth.

    Masseurs and masseuses have traditionally used a series of light strikes from the hands or wrists to the given muscle group to get this effect. However, massage guns let athletes get the same benefits, but in the comfort of their own homes and without needing to pay routinely for luxury spa services.

    Percussive therapy doesn’t completely eliminate muscle soreness. But what it does do is increase blood flow to a specific muscle area, which can help reduce inflammation and muscle tension and break up those pesky knots that seem to linger after a hard workout. Massage guns are also used prior to intense workouts to help warm up muscles ahead of activity.

    Yes, and there are studies to prove it. A 2014 study suggested that vibration therapy and massage (both of which are part of percussive therapy) are effective methods to prevent DOMS( delayed onset muscle soreness) meaning you’re less likely to feel muscle pain or tightness 24 to 72 hours after an intense workout.

    In comparison to a regular massage or vibration massages, percussive therapy has the ability to go much deeper into your body, connecting with the chromatin,

    The stimulation of the chromatin results in 3 awesome changes to your body:

    A message is sent to your brain to provide pain relief in that area.

    You switch on receptors located at either end of all your muscles. This increases range of motion and releases tension.

    It increases blood flow to the specific area which results in increased nutrients and oxygen to the sore muscles.

    The main difference between percussive therapy and vibration therapy is that percussive therapy reaches deeper into the muscle, 60% deeper, in fact. While vibration therapy feels good on the surface of the body, it’s a “global” experience as opposed to a targeted one. Percussive therapy targets treatment areas by reaching deep enough into the muscle to increase the amount of blood flow and oxygen needed for efficient treatment and recovery. Also, because our Pegasus percussive therapy devices touch the body and come off of it 40 times per second, the brain does not acclimate to the stimulation, making the therapy more effective.

    starThe difference

    Firstly, we respect the fact that everyone has different budgets and expectations from their massage gun. However, when it comes to quality, safety and performance we believe you shouldn't settle. When you purchase a Omega Elite device, you are purchasing the highest stall force on the market, coupled with one of the lowest decibel counts. More importantly, our devices are made with legitimate lithium ion batteries, meaning they wont blow up on you a few months into use! Finally, whichever device you end up purchasing, we would always recommend securing a warranty with it, just in case. There are a lot of bad quality replicates on the internet and even if the gun looks the same, the technology and motor might be different.

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